OPEN APR 30, 2021 – JUL 04, 2021 550 $
Conflict and Crisis Management
Conflict and crisis management is an important part of communication and conversation between people.
TIME COMMITMENT6 HOURS PER WEEK
DURATION8 WEEKS + RESEARCH
PACETUTOR GUIDED
MODULSKILLS
COURSE LANGUAGEENGLISH
VIDEO TRANSCRIPTAVAILABLE IN ENGLISH
DIFFICULTYINTERMEDIATE
CREDIT HOURS2
TOTAL TIME40 HOURS IN TOTAL INCL. LECTURE AND RESEARCH

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What you´ll learn

Conflict and Crisis Management: Typical conflicts in church life
Conflict and crisis management is an important part of communication and conversation between people. Once the student understands his or her own communication and conversation styles and practices, he or she is in a position to keep the following questions in mind throughout professional and private life:
Who are the participants in communication or conversation?
The “How?” of communication and conversation.
The “what?” of communication and conversation.
Observable behaviors and reactions (conscious and unconscious).
Conflicts and crises.
We define conflict as a component of the system, in which there are mutually exclusive objectives, so that fulfilling one objective would make the fulfillment of another objective unlikely or impossible (Berkel 1999).

Course Goals

  • The student understands the participants in communication and/or conversation.
  • The student describes how human interaction occurs and functions.
  • The student lists the significant factors in human interaction.
  • The student describes responses of biblical figures in conflict or crisis situations.
  • The student practices training/coaching methods for staff leadership.
  • The student participates in lectures, role-playing, and other communication exercises.

Acquired Skills

  • Recognizing crisis and conflict processes.
  • Applying problem-solving practices
OPEN APR 30, 2021 – JUL 04, 2021
550 $

Contents of the course in detail

Conflict and Crisis Management: Typical conflicts in church life
  • Anatomy of communication, conversation practice, conflict, and crises.
  • Biblical figures in conflicts and crises.
  • Communication methods, media, for staff leadership
  • Practical classroom simulations and exercises

Faculty

To be announced

Final exam

Online test

Evaluation and Grading

Class participation (20%).
Case study: communication breakdown (30%).
Case study: crisis resolution (30%).
Final essay (20%).

Preparatory tasks for the students

to be announced

Proof of achievement

to be announced

Required Reading

To be announced.

Additional Bibliography

To be announced.